The Christine Center Cancellation Policy

Guest Cancellation of Onsite Programs and Private Retreats:

If you need to cancel your reservation for an onsite program or private retreat, the following guidelines apply based on the number of days prior to 12:00 p.m. on the first day of the program or retreat:

- 15 days or more prior
  A full refund will be issued upon request.
- 8–14 days prior
  A credit will be added to your account, minus a $50 processing fee. Credit is valid for one year.
- 2–7 days prior
  Twenty-five percent (25%) of your payment will be forfeited. The remaining balance will be added to your account as a credit valid for one year.
- 48 hours or less prior
  Your payment will be forfeited.

Guest Cancellation of Online, Hybrid, and Online Series Programs:

If you need to cancel your reservation for an online, hybrid, or online series program, the following guidelines apply based on the number of days prior to 12:00 p.m. on the first day of the program:

- 15 days or more prior
  A full refund will be issued upon request.
- 14 days or less prior
  - - Non-recorded online programs
      A credit, minus a $15 processing fee, will be added to your account. Credit is valid for one year.
    - Recorded hybrid programs
      Access to the program recording will be provided in place of a refund or credit.
    - Online series with recordings
      Access to the program recordings will be provided in place of a refund or credit.

Switching from Onsite to Online Participation:

If you change your registration from onsite to online for a hybrid program, the following guidelines apply to the difference in cost between the two registration types, based on the number of days prior to 12:00 p.m. on the first day of the program:

- 15 days or more prior
  A full refund of the difference in cost will be issued upon request.
- 8–14 days prior
  A credit for the difference in cost, will be added to your account, minus a $50 processing fee. Credit is valid for one year.
- 2–7 days prior
  Twenty-five percent (25%) of the difference in cost will be forfeited. The remaining balance will be added to your account as a credit valid for one year.
- 48 hours or less prior
  The difference in cost will be forfeited.

Christine Center Cancellation of Programs:

If the Christine Center cancels an onsite or online program, you may choose one of the following:

- A full refund.
- Transfer your payment to another Christine Center program or private retreat.